CMPC(TCS) – Amazon Connect
CASE About the Client CMPC (CMPC S.A.) is a major Chilean multinational company specializing in the pulp, paper, and forest products industries. Headquartered in Santiago, Chile, CMPC is one of the largest and most influential paper manufacturers in Latin America and ranks among the world’s leading companies in the sector. This case was conducted with partnership with TCS Tata Consultancy Services, with the responsibility to conduct the
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